New York vs. Dell
Many business owners have long known that they cannot trust the manufacturers of their computers to provide fast or proactive customer service, and now the state of New York has come to the same conclusion:
“New York Attorney General Andrew Cuomo is suing Dell, alleging bait and switch financing tactics, false advertising, and ‘numerous other deceptive business practices relating to their technical support services, promotional financing, rebate offers, and billing and collection activity.’ According to Cuomo himself, ‘At Dell, customer service means no service at all.’”